The Pioneer Group Overview

The Pioneer Group is a partnership of people and organisations who have come together to enable people and communities to be the best they can be. We use our years of collective regeneration expertise to help people and communities flourish in an ever-changing social and economic landscape. Working closely with other local partners, service providers and stakeholders, we deliver community-driven, bespoke traditional and non-traditional housing solutions, and essential support services such as youth, family support, health and employment.

How it fits in the Hub

We seek to address:

  • Anti-social behaviour
  • Neighbour disputes
  • Non-crime issues
  • Vulnerable adults and children
  • Community risks

Our place in the community is demonstrated by leading this part of the RJ Hub, aiming to bring Social Housing Landlords and people within communities to work together, in order to resolve issues and offer support, methods and interventions for safer and healthier communities.

The Pioneer Group work in partnership with West Midlands Police to recruit, train and supervise RJ Ambassadors and Volunteers who support the RJ Hub, offering members of the community to support communities, increase harmony and resolve conflict.

Traditionally, West Midlands Police, Schools, Mediation Services and Community Safety organisations tell people to stay away from each other when conflict occurs. This advice only serves to increase community fragmentation. Tackling these issues we aim to bring people together through Restorative practices, methods and approaches, to increase community harmony and cohesion across the West Midlands.

The Restorative Justice facilitators work to bring those harmed or in conflict with those responsible for the harm, into communication, enabling everyone affected by a particular incident to play a part in repairing the harm and finding a positive way forward.


  • Enable a victim to meet or communicate with their offender to explain the real impact of crime. It enables people to reflect on how they interact with each other and consider how best to prevent harm and conflict.
  • Utilise a proactive approach to preventing harm and conflict and/or activities that repair harm where conflicts have already arisen.
  • Support the cope and recover agenda
  • Support positive outcomes and impact

You can refer cases to the Non-Crime RJ Service for issues relating to neighbour disputes and community safety or behaviour issues.

As we develop a self-sustaining service of non-crime/ASB/Community Safety. Registered Providers, Organisations, Universities, or any other agency can select from 2 options:

The cost = £5,000 for 12 months (based on 25+ referrals with a reduced cost for additional referrals)
Or £225 per referral
Each case will be allocated within 24 hours
Each case is expected to be resolved with an outcome within 28 days (on average)
Referrer will be updated with progress, completion, outcomes and end of intervention
Access to re-referrals

You may contact Meena Ralhr in the RJ Hub if you wish to discuss non-crime/ASB or community safety referrals.

Get in Touch With Us

Please get in touch for any further information about The Birmingham Restorative Justice Service by clicking below and using our online contact form.